Policies

It is the customers responsibility to read the following:
Freedom

All freedom clothing items are exclusively on this site only, includes Item descriptions, production release dates, and pre orders, by purchasing Freedom Clothing by Frog Kisser’s Den, you are agreeing to the following policies.

All Online Returns

Please contact us by email stating product details/defects or reason for return . All return arrangements must be made within five business days of delivery. Item(s) must be returned within another five days after informing us. Returning items must not be worn, washed, damaged and tags attached to clothing as well as the original receipt. Any body products are final sale this includes soaps, scrubs, etc.. due to covid all jewellery, accessories, home and decor are final sale. You are responsible for any lost or damaged product during shipping. Shipping and handling costs are not refundable. Exchanges on defective or damaged items only. If your review of the product is defective please contact us thru email along with product details/defects.

We will review product upon arrival and notify thru email if eligible for a refund. All refunds will made to the original method of purchase.

Local/In Store Return Policy

All new merchandise can be returned in store for exchange and store credit within 7 days of purchase. Gift cards are not refundable and must be used within the 2 year period from the day of purchase. Returning items must not be worn, washed, damaged and tags attached to any clothing as well as the original receipt. Any body products are final sale this includes soaps, scrubs due to covid all jewellery, accessories, home and decor are final sale.

Shipping

Customer will cover the cost of shipping as well as any duties applicable. (be informed about your countries duties) We are not responsible for any lost or damaged product during shipping. Shipping and handling costs are not refundable.

Return Address

All product return must be sent to:

Frog Kisser’s Den
10836 124 Street, NW
Edmonton, Alberta T5M0H3
Canada